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A Cycle Hangars problem has been found

Reported via desktop in the Cycle Hangars category anonymously at 08:26, Fri 23 October 2020

Sent to Hackney Council less than a minute later

I have received an email offering me a place in a cycle hanger, but when I go online to try to reserve, I get a message asking me to apply for other licences and does not allow me to claim the hanger place

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Updates

  • The email was not anonymous, sent by through my email, my name is Melanie Jones, post code: N16 7NS. I registered for a hangar over a year ago and was recently offered a space 2 miles away! I received an email yesterday offering me another space but your website won’t let in in beyond bullet point 3, unlike last time when I could scroll down to a map. Please tell me how to proceed. Several hangars have been positioned close to my home and places not used, I have mobility issues so I’d be grateful of a place close by. Thank you.

    Posted by Melanie Clare Jones at 09:49, Fri 23 October 2020

  • Many thanks for your report. I believe this has been addressed already by email, but if you still need assistance please email us using cycleparking@hackney.gov.uk

    State changed to: Fixed

    Posted anonymously at 13:02, Thursday 7 January 2021

This report is now closed to updates. You can make a new report in the same location.